Returns & Exchanges
At Liber & Co., we stand behind the quality of our premium cocktail syrups and want you to be completely satisfied with your purchase. If your order arrives damaged or fails to meet your expectations, we offer a 30-day return window for a full refund or replacement.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and a brief explanation of the issue.
Provide Proof of Damage
For items damaged during transit, please include a clear photo of the broken bottle and the shipping packaging for insurance purposes.
Receive Authorization
Our team will review your request and provide a return authorization number or confirm your eligibility for a direct replacement.
Processing Your Refund
Once approved, we will issue a refund to your original payment method or ship your replacement bottles within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing